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Dear (Name),
Thank you for contacting Vastu Housing Finance Corporation
We are processing your request and we will get back to you as soon as possible. For further assistance, Please contact 1800 22 0001
Name/s of the Borrower/s:
Application Number:
Loan Product: Home Loan/Loan against property
Major terms and conditions of your Loan agreed to between the Borrower/s named above and Vastu Housing Finance Corporation Limited ("VHFC") are as under:
| Key Terms of the Loan | |
|---|---|
| Loan Sanctioned Amount | Rs. |
| Interest Type (Fixed/Floating or Dual/Special Rate) | Floating |
| Purpose of Loan | |
| VHFC PLR | 19.57% |
| Rate of Interest | % p.a(VHFC Prime Lending Rate 19.57%-/+ %) |
| Tenor | Months |
| EMI Amount | Rs. |
| Number of EMIs | |
| Installment Type | Monthly |
| Presentation date for EMI/Pre-EMI | 5th/10 th of every month |
| Mode Of Repayment | NACH/PDCs |
| Mode of Communication for Change in Interest Rate | Via letter/SMS/Email |
| Date of reset of interest | With respect to PLR change date |
| Moratorium or Subsidy | Subject to Eligibility |
Note:
| Nature of Charge | Amount |
|---|---|
| Copy of Welcome Letter and Amortization Schedule | Rs.250/- |
| Initial Non-refundable Application Fees |
Rs.3000/- for HL Rs.5000/- for LAP |
| Processing Fee | Upto 3% of Sanctioned Amount |
| Loan Cancellation Charges | Upto 4% of sanction amount |
| CERSAI charges |
Rs.50/- for loan amount upto Rs. 5 lakhs Rs.100/- for loan amount above Rs.5 lakhs |
| PDC / NACH Bounce Charges | Rs. 500/- |
| Administrative Fees | Upto Rs. 5500/- |
| Post disbursement document (PDD Charges) | Upto 0.5% of Sanctioned amount |
| Non-refundable BT upfront fees mandate | Upto Rs.5000/- |
| Penal Charges for delay in deposit (Applicable on Outstanding Installment Due) | 24% Yearly |
| PDC /NACH Swap fee | Rs. 500/- |
| Statement of Account, List Of Documents, Foreclosure Letter and Duplicate NOC | Rs. 500/- per document |
| Retrieval of Copy of Documents |
Rs.250/- for one document Rs.500/- for 2 to 4 document Rs.1000/- for more than 4 documents |
| Prepayment and Foreclosure charges |
Where the home loan sanctioned to Individual
Borrower with or without co-applicant at Floating Rate
of Interest: NO CHARGES/NIL In case of Non-Housing loan given to Individual/Nonindividual for business purpose on Floating Rate of Interest: up to 4% charges would be levied on principle paid for pre-closure and part-payment |
| Collection Charges Cheque Collection Charges Cash Collection Charges |
Rs 500/- per visit Rs 250/- Rs 500/- |
| Original Document Retrieval Fee | Rs. 3000 /- |
Mortgage Property Details:
Guarantee (The name of the Guarantors shall be mentioned):
Other Security if any:
The Borrower/s is/are required to insure the property against all risks including fire, earthquake, and flood etc and make Vastu HFC the sole beneficiary under the policy. The Borrower/s has/have to pay the premium in time and keep the policy alive at all times during the period of the loan and produce evidence thereof to Vastu HFC from time to time on his/her/their own.
Insurance of the Borrower: In order to protect the life of borrower
Compliance by the Borrower/s with the requisite conditions contained in the Sanction Letter; payment of own contribution; production of all property and title related documents; submission of approved plans; statutory approvals and creation of security in favor of Vastu HFC as required by it.
In case the EMI or Pre-EMI due to VHFCL is not paid within the specified due date, additional interest will be charged. Additional interest on overdue payments shall be calculated in accordance with the prescribed penal charges, as detailed in the schedule of charges. Borrowers are required to pay additional interest if payments are delayed beyond a grace period of four (4) days after the Due Date of borrower's EMI/Pre-EMI.
Vastu HFC shall issue written Notice or Notices to the Borrower/s before initiating legal process including court proceedings to recover over dues or the entire outstanding loan with unpaid dues and charges, as the case may be. However, though not obliged, Vastu HFC may in its sole discretion give personal or telephonic or written reminder or intimation to the Borrower/s prior to the above action.
On Customer request.
The customer may visit our branch office between 11:00 am to 5:00 pm (Monday-Friday) except on National Holidays.
Person to be contacted for customer service: VHFC Branch Manager or Sales Manager as the case may be.
OR
Customers who wish to provide feedback or send in their complaint may also use the following channels between 10:00 am and 6:00pm, Monday to Friday (except on national Holidays)
Toll Free Number: 1800 22 0001
Email: customercare@vastuhfc.com
Write to us at the below mentioned address:
Vastu Housing Finance Corporation Limited- Customer Service Cell A Wing 203/204 Navbharat Estates Pvt Ltd, Navbharat Estates, Barrister Nath Pai Marg, Mumbai, Maharashtra 400015
Procedure to Obtain the mentioned documents: -
Stage 1
| Call us at | 1800 22 0001 |
| Email us at | customercare@vastuhfc.com |
| Write to us at the below-mentioned address: | Vastu Housing Finance Corporation Limited A-203, Navbharat Estates, Barrister Nath Pai Marg, Azad Nagar, Sewri, Mumbai, Maharashtra 400015 |
Stage 2
Grievance Officer
| Email us at | grievance.officer@vastuhfc.com |
| Call us at | 022-35286712 |
| Write to us at the below-mentioned address: | Vastu Housing Finance Corporation Limited A203, Navbharat Estates, Barrister Nath Pai Marg, Azad Nagar, Sewri, Mumbai, Maharashtra 400015 |
Stage 3
| Online Portal | https://grids.nhbonline.org.in |
| Write to us at the below-mentioned address: | Department of Regulation and Supervision (Complaint Redressal Cell) 4th Floor, Core 5-A, India Habitat Centre Lodhi Road, New Delhi110003 |
We are processing your request and we will get back to you as soon as possible. For further assistance, Please contact 1800 22 0001